Voice agent pricing
Build and run the agent yourself. Each plan includes call minutes and texts every month, and you pay only for what you use past the allowance. Prices are in Australian dollars and include GST.
Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.
Plans
Starter
One agent for your phone line and website chat
A$49a month inc GST
- Call minutes
- 100
- Texts
- 50
- Chat conversations
- 100
- Voice test calls
- 20
- AI editor messages
- 200
- Agents
- 1
- Numbers
- 1
- Concurrent calls
- 2
- Front desk agent template
- Full platform, every built-in tool
- Website chat widget
- Build from Claude, ChatGPT or Cursor
- Publish gates + synthetic testing
- Transcripts, recordings, analytics
- Email support
Growth
Most businessesAdds CRM connectors, caller memory and lead callback
A$199a month inc GST
- Call minutes
- 400
- Texts
- 200
- Chat conversations
- 1,000
- Voice test calls
- 100
- AI editor messages
- 1,000
- Agents
- 3
- Numbers
- 2
- Concurrent calls
- 4
- Everything in Starter
- Lead callback, review request, busy-day and website sales templates
- Website voice widget
- Caller memory
- CRM connectors + webhooks
- Alerts + scheduled test runs
Scale
Adds outbound campaigns and custom API tools
A$499a month inc GST
- Call minutes
- 1,000
- Texts
- 600
- Chat conversations
- 5,000
- Voice test calls
- 400
- AI editor messages
- Unlimited, fair use
- Agents
- 10
- Numbers
- 5
- Concurrent calls
- 10
- Everything in Growth
- Re-engagement, quote follow-up and upsell templates
- Outbound campaigns: list dialling
- Custom API tools + dashboards
- Zero data retention mode
- Cloned voice
- Priority support
Past the allowance A$0.40 a minute, A$0.12 a text, A$0.05 a chat conversation · more numbers or allowance on the custom plan · annual: pay for 10 months, get 12
Want our team to build and run it? See managed plans
Plan finder
Set your calls, texts and chats to see which plan costs least each month.
Features you need
Starter
Cheapest for youA$78.60a month inc GST
174 call minutes a month
- Plan
- A$49
- 74 extra minutes × A$0.40
- A$29.60
- Growth
- A$199
- Scale
- A$499
Managed Starter, run by our team: A$149 a month inc GST.
Each call rounds up to the whole minute. Totals assume the standard AI model. A receptionist on the Clerks Private Sector Award earns at least A$4,440 a month before super, for 38 hours a week. Fair Work, MA000002
Included on every plan
- Building with the AI editor
- Testing
- Quality checks on every call
- Call analysis
- Automations
- The knowledge base
- Data stored in Sydney
Custom plan
The custom plan covers more numbers or allowance than Scale includes, a new call flow each month and load tests. We price it on a call, with single sign-on and retention terms. Agencies can add a workspace for each client, their own branding and a client portal.
Plan comparison
| Monthly allowances | Starter | Growth | Scale |
|---|---|---|---|
| Call minutes: inbound, outbound and web calls | 100 | 400 | 1,000 |
| Texts | 50 | 200 | 600 |
| Website chat conversations | 100 | 1,000 | 5,000 |
| Voice test calls | 20 | 100 | 400 |
| AI editor messages | 200 | 1,000 | Unlimited, fair use |
| Build and publish | Starter | Growth | Scale |
|---|---|---|---|
| Visual agent editor | Included | Included | Included |
| AI editor: build the agent by chatting to it | Included | Included | Included |
| Build and manage agents from Claude, ChatGPT or Cursor | Included | Included | Included |
| Choose the AI model for each agent | Included | Included | Included |
| Build from your website: knowledge + tools auto-generated | Included | Included | Included |
| Agent templates | Front desk | Front desk + 4 more | All of them |
| Agents included | 1 | 3 | 10 |
| Drafts, version history, one-click rollback | Included | Included | Included |
| Publish gates: an untested agent cannot go live | Included | Included | Included |
| Shared settings across agents | Included | Included | Included |
| Voice quality | Starter | Growth | Scale |
|---|---|---|---|
| Australian + global voices | Included | Included | Included |
| Turn-taking + interruption tuning | Included | Included | Included |
| Echo + background noise suppression | Included | Included | Included |
| No-dead-air failover: backup model + backup voice | Included | Included | Included |
| Custom pronunciations, vocabulary, speech rate | Included | Included | Included |
| Background ambience + typing sounds during lookups | Included | Included | Included |
| Cloned voice, yours or your team's | Not included | Not included | Included |
| Telephony | Starter | Growth | Scale |
|---|---|---|---|
| AU phone numbers included, 1300 available | 1 | 2 | 5 |
| Concurrent calls | 2 | 4 | 10 |
| Transfer to a human, warm or blind | Included | Included | Included |
| Take a message + SMS it to you | Included | Included | Included |
| SMS follow-ups to callers: links, forms, confirmations | Included | Included | Included |
| Keypad + phone-menu navigation (DTMF) | Included | Included | Included |
| After-hours + overflow routing | Included | Included | Included |
| Keep your number: forward it to ours | Included | Included | Included |
| Live listen to a call in progress | Included | Included | Included |
| Lead callback: rings each new form lead straight back | Not included | Included | Included |
| Outbound campaigns: list dialling | Not included | Not included | Included |
| Channels, knowledge, integrations | Starter | Growth | Scale |
|---|---|---|---|
| Website chat widget, same agent | Included | Included | Included |
| Website voice widget: talk to it in the browser | Not included | Included | Included |
| Shareable public demo page for your agent | Included | Included | Included |
| Knowledge base from your site + documents | Included | Included | Included |
| Scheduled knowledge refresh: hours + prices stay current | Not included | Included | Included |
| Caller memory: recognises returning callers | Not included | Included | Included |
| Calendar booking | Included | Included | Included |
| App connectors, Zapier-class | Included | Included | Included |
| CRM connectors | Not included | Included | Included |
| Webhooks: call events sent to your systems | Not included | Included | Included |
| Custom API tools against your own systems | Not included | Not included | Included |
| Encrypted secrets vault for API keys | Included | Included | Included |
| Automations: pre-call lookups and post-call steps | Included | Included | Included |
| Contacts: a caller list with fields and tags | Included | Included | Included |
| REST API with access tokens: contacts and campaigns | Not included | Not included | Included |
| Testing and evals | Starter | Growth | Scale |
|---|---|---|---|
| Synthetic test callers + personas: accents, moods, bad lines | Included | Included | Included |
| AI judge scoring + per-call quality metrics | Included | Included | Included |
| Text tests, with no meter | Included | Included | Included |
| Suggested fixes from failed tests | Included | Included | Included |
| Test runs on a schedule you set | Not included | Included | Included |
| Data, compliance and support | Starter | Growth | Scale |
|---|---|---|---|
| Transcripts, recordings, call summaries, analytics | Included | Included | Included |
| Daily and weekly email reports | Included | Included | Included |
| Alerts by email, text or Slack | Not included | Included | Included |
| Custom dashboards | Not included | Not included | Included |
| Recording + transcript retention | 30 days | 90 days | You choose |
| Agents and call data stored in Sydney, Australian inference | Included | Included | Included |
| PII redaction + content guardrails | Included | Included | Included |
| Zero data retention mode | Not included | Not included | Included |
| Roles, and members limited to named agents | Included | Included | Included |
| Audit log | Included | Included | Included |
| Two-factor sign-in | Included | Included | Included |
| Founder onboarding call after signup | Included | Included | Included |
| Support | Priority |
Questions
Each extra minute bills at A$0.40, each extra text at A$0.12 and each extra chat conversation at A$0.05, and the agent keeps answering. A minute on a premium AI model bills at that model's rate, so it uses your minutes faster.
No. Text tests are included on every plan with no meter. Voice test calls have their own monthly allowance: 20 on Starter, 100 on Growth and 400 on Scale.
Yes. The 7-day trial includes 60 call minutes, 20 texts, 50 website chat conversations and 10 voice test calls, with the AI editor, and sign-up takes no card.
You pay for 10 months and get 12, billed once a year.
Concurrent calls are the calls a plan includes at the same moment: 2 on Starter, 4 on Growth, 10 on Scale. The custom plan adds more past Scale.
Yes. Forward your number to the agent's number and callers keep dialling the one they know. You can remove the forward at any time.
Agents run on servers in Sydney, and by default speech recognition, the voice, the AI model, recordings and transcripts all stay in Australia.
Yes. A managed plan includes the platform plan, and our team sets up the agent, monitors it and makes changes for you. Managed plans start at A$149 a month.
Book a call
Pick a time
| Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Available times