Every call answered
The agent picks up day and night, weekends included, on your own number.
Voice agents that answer every call, 24/7, and take the booking. Your call data is stored in Australia.
Can I get in with Jess this week?
Jess has Thursday at 2:30 or Friday at 10. Which suits you?
Thursday, thanks.
Thu 2:30 pm with Jess
The agent picks up day and night, weekends included, on your own number.
It books the appointment, sends the job or takes the order while the caller is still on the line.
Each call is recorded, transcribed and scored, and you can play any of them back.
Trusted by Australian businesses
Answers in your business's name, puts callers through to your team when they ask, and takes a message when you're closed.
Every call is recorded, transcribed and scored. Simulated callers test each change before it reaches a real customer.
Agents run on servers in Sydney and your call data is stored there. Some speech providers are overseas, and our sub-processor list names each one.
We're serving thousands of patrons a week, and every call that pulled someone off the floor mid-service used to cost us. Having the AI handle the courtesy bus bookings has taken that pressure right off, our team can stay focused on the guests in front of them, and we're actually optimising the bus run better than we were before.
Exceptional from start to finish. They were easy to work with, quickly understood my clinical needs, and delivered exactly the outcome I was after in around five hours of focused work.
Within a week of going live, the engagement had already paid for itself in hours saved.
The Vertical AI workshop was a turning point for us. By the day after the session, we were already realising significant velocity gains.
Since then, the impact has spread well beyond engineering: QA, support, and even management have all reshaped the way they work.
Vertical AI completely transformed our customer service operations. Their intelligent voice agents handle complex inquiries with remarkable accuracy and warmth, freeing our team to focus on higher-value work.
Brian and the team are truly world-class, and deeply invested in our success.

Brian has chased great customer service since his first job at fourteen, behind a butcher's counter, and later answered every support ticket himself as CTO of Bamboo. He started VerticalAI so every Australian business can pick up the phone like its best employee on their best day.
Tell us what your callers ring about, and we build and test the agent for you.