● Resolved
Customer support
Every customer, trustedFor Australian business
Voice AIyou can trust.
An AI voice agent that answers your phone.Every call tested, hosted in Sydney.
EarnOS handles 40% of their inbound call volume with VerticalAI.
What that 40% delivered
- 92%
- Calls resolved
- 94%
- Success rate
- 480 hrs
- Saved per month
EarnOS by the numbers
- 200+
- Brand partners
- 27M+
- Missions completed
- $5M
- Backed by EV3 + Animoca
Powering missions for BMW · Uber · Marvel · Lacoste · The North Face
Industries
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An inbound caller reaches the agent for customer support. The flow runs to resolved in a repeatable path that your team reviews, edits, and ships.
● Booked
After-hours answering
● Qualified
Lead qualification
● Booked
Appointment booking
● Lodged
Claims lodgment
● Routed
Receptionist (clinics)
● Dispatched
Dispatch (tradies)
● Ordered
Order taking
● Updated
Delivery updates
● Paid
Payment collection
● Renewed
Renewal reminders
● Captured
Feedback surveys
● Dispatched
Roadside assistance
● Booked
Restaurant bookings
● Shortlisted
Tenancy enquiries
● Quoted
Quote intake
● Triaged
Vet clinic triage
● Pledged
Donation enquiries
● Logged
Fault reports
● Screened
Loan pre-qualification
01 · What it does
One agent. Every team. One conversation.
One place for billing, support, bookings, and escalations. You write the rules. The agent answers the calls you’d otherwise miss at 2am, on weekends, during the lunch rush.
To your customer it sounds like your best staff member on their best day.
02 · Consistency
Behaves the same way on every call.
You draw every path the agent can take. Predictable on call one and call ten thousand.
No prompt-roulette. No surprises in production.
03 · Reviewable
Every call recorded and reviewable.
Full transcripts, sentiment, and outcomes. Search everything your team has ever handled.
Flag a path in two clicks.
04 · Continuity
Meet your customers where they are.
When a call drops, the agent continues in SMS or web chat with the same context.
Catch the leads you’d miss while you’re asleep or closed on weekends.
05 · Sovereignty
Built in Perth, hosted in Sydney.
Data sovereignty by default. Everything stays in Australia. Privacy Act compliant. Ready for enterprise security review on day one.
Sign a data processing agreement (DPA) with our team directly.
Built for enterprise security
Built to pass your legal team.
Data stays in Australia.
Everything at rest lives in Sydney on AWS ap‑southeast‑2. Australian‑held keys, Australian‑resident operations team, Australian data processing agreements on request.
Every call tested.
Jump in and build your first flow in minutes.