Industry
AI phone agents for debt collection
Automate payment reminders and follow-ups with care and compliance. Handle routine collection calls while preserving the relationship.
01 · Reminders
Payment Reminders
Proactive outbound calls for overdue accounts. Remind callers of the amount due and offer payment options.
02 · Payments
Payment Processing
Take payments over the phone via your payment gateway. Process credit card, BPAY, and direct debit arrangements.
03 · Hardship
Hardship Referrals
Detect financial hardship indicators and route to your hardship team with context and sensitivity.
04 · Commitments
Promise-to-Pay
Negotiate payment arrangements and record promise-to-pay commitments in your collections system.
Compliance
Built for Australian debt collection
Designed with Australian Consumer Law and ACCC guidelines in mind. All data stored in Sydney. Hardship detection built into flow templates.
- Sydney data residency
- Custom DPA
- APP-aligned
- ACCC-aware
- Hardship detection
Pricing
What this costs
Blended rate from $0.22 per minute. $20 in free credits on signup. No seat fees, no annual minimums.
See full pricingFAQ
Common questions
The platform provides tools for compliant collection workflows. Your flow design determines compliance. We provide the guardrails; your compliance team sets the rules.
It follows the hardship path you've configured — acknowledging the situation, offering a payment arrangement, and routing to your hardship team if the caller meets the criteria. The agent doesn't negotiate terms on its own.
Yes. You set the active hours in the flow config. Outside those hours, calls go to voicemail, a queue, or a different number — your choice.
Call transcripts and metadata are stored in Supabase on AWS ap-southeast-2 in Sydney. Only users in your workspace can access them. Custom DPA terms are available for regulated debt collection operations.
Put voice AI on your phones this week
$20 free credits. Build a debt collection flow, test it, publish it on a real Australian number.