Industry
AI phone agents for logistics
Track deliveries, handle dispatch requests, and manage driver check-ins. Reduce hold times for customers waiting on delivery updates.
01 · Tracking
Delivery Tracking
Callers provide a tracking number and get real-time status from your logistics system via API.
02 · Dispatch
Dispatch Requests
Take new pickup requests, collect address and timing details, and submit to your dispatch system.
03 · Check-In
Driver Check-In
Automated check-in calls for drivers arriving at depots or delivery points.
04 · Rescheduling
Delivery Rescheduling
Let customers reschedule missed deliveries to a new date and time window.
Compliance
Built for Australian logistics
All data stored in Sydney. Integrates with any logistics platform that has a REST API.
- Sydney data residency
- Custom DPA
- APP-aligned
- TMS-ready
Pricing
What this costs
Blended rate from $0.22 per minute. $20 in free credits on signup. No seat fees, no annual minimums.
See full pricingFAQ
Common questions
Yes. The Tool Call node connects to any transport management system with a REST API: CartonCloud, Shippit, or your custom system.
The agent tells the caller the number wasn't found, asks them to confirm it, and retries once. If it still fails, it takes their contact details and logs the enquiry for manual follow-up.
Yes. Deepgram's acoustic model handles background noise well. We run it on real logistics calls and it performs reliably even from loaded dock environments.
Those would need separate numbers and separate flows. You can run both from the same account and manage them independently.
Put voice AI on your phones this week
$20 free credits. Build a logistics flow, test it, publish it on a real Australian number.