Industry
AI phone agents for travel and hospitality
Handle reservations, cancellations, and guest requests efficiently. Provide 24/7 phone coverage without staffing a round-the-clock front desk.
01 · Reservations
Reservation Management
Take new bookings, modify existing reservations, and handle cancellations via your property management system.
02 · Guests
Guest Requests
Handle room service orders, maintenance requests, and concierge enquiries during stays.
03 · Check-in
Check-In/Check-Out
Process early check-in requests and late check-out extensions via phone.
04 · Events
Event Enquiries
Answer questions about event spaces, catering options, and availability for functions.
Compliance
Built for Australian travel & hospitality
All data stored in Sydney. Integrates with property management systems via REST API.
- Sydney data residency
- Custom DPA
- APP-aligned
- PMS-ready
Pricing
What this costs
Blended rate from $0.22 per minute. $20 in free credits on signup. No seat fees, no annual minimums.
See full pricingFAQ
Common questions
Yes. Create separate flows for each property, or use a single flow with branching logic that routes based on the number called.
Both. Connect it to your PMS via API and it can check availability, take new bookings, and modify or cancel existing reservations during the call.
You configure escalation paths for specific complaint types. A maintenance issue routes to your on-call team; the agent collects the room number and issue details before escalating.
English is the default. The STT and TTS components support multiple languages — if your property takes calls in Mandarin or Japanese, configure a separate flow for that number.
Put voice AI on your phones this week
$20 free credits. Build a travel & hospitality flow, test it, publish it on a real Australian number.