Feature
Call a list at scale
Upload a list of numbers and let the agent work through them. Useful for appointment reminders, survey follow-ups, and post-call follow-up sequences.
01 · Upload
List Upload
Upload a CSV with phone numbers and optional context (name, account number, appointment time). Each call gets personalised context.
02 · Pacing
Pacing Controls
Set concurrency limits and call spacing. Avoid overwhelming your team with simultaneous transfers or hitting carrier limits.
03 · Results
Results Tracking
Every call gets a transcript and outcome. See which calls connected, which went to voicemail, and which completed the flow successfully.
Setup
How it works
Prepare your list
Create a CSV with phone numbers and any per-call context variables your flow needs.
Select a flow
Choose which published flow to use for the batch. The same flow handles every call.
Configure pacing
Set max concurrent calls and time-between-calls. Start the batch and monitor progress in real time.
FAQ
Common questions
Default concurrency is 20 simultaneous calls. Enterprise plans can increase this limit.
Try Batch Call in under an hour
$20 free credits. No card required. Test it on a real Australian number.