Use case
Pick up when your team clocks off
Answer every call outside business hours. Handle routine enquiries, capture urgent messages, and route emergencies to on-call staff.
01 · Coverage
Never Miss a Call
Nights, weekends, public holidays. Every call gets answered. No voicemail, no missed revenue.
02 · Emergency
Emergency Routing
Detect urgent issues and forward to on-call staff immediately. Non-urgent messages wait for morning.
03 · Briefing
Morning Briefing
Your team starts the day with a list of overnight messages, caller details, and priority tags.
Setup
How it works
Build an after-hours flow
Start from the after-hours template or build your own. Define what's urgent vs what can wait.
Set business hours
Configure when the agent takes over: after 5pm, weekends, specific holidays.
Configure routing
Urgent calls transfer to on-call. Non-urgent calls capture a message and send it via webhook to your team channel.
Pricing
What this costs
Blended rate of roughly $0.04 per minute on Australian numbers. No subscription, no seat fees. $20 in free credits to start.
FAQ
Common questions
The agent has a conversation instead of taking voicemail. It captures the caller's name, number, and reason for calling, then sends that to your team. Structured data beats audio you'd have to replay.
Other use cases
Keep exploring
Try it this week
$20 free credits. Test after-hours answering on your own questions before you publish.